Author: MANIRAGUHA Ladisilas
The Rwanda Utilities Regulatory Authority (RURA) has imposed an administrative fine on MTN Rwandacell following ongoing disruptions affecting its voice call, SMS, and Mobile Money services. Since 27 July 2025, MTN Rwanda customers have experienced significant difficulties in accessing key services. MTN appeared before RURA to provide explanations and outline measures to address these challenges. On 31 July 2025, RURA issued a formal warning to MTN, urging the telecom operator to resolve all service-related issues promptly. In addition to the warning, RURA imposed the administrative fine based on provisions in the Information and Communication Technology (ICT) Law No. 24/2016.…
Launching an online business often requires entrepreneurs to manage a complex mix of digital service providers. A single business may rely on one company for domain registration, another for web hosting, a payment processor, an email marketing platform, AI development tools, messaging APIs, SEO services, and digital marketing solutions. This fragmented approach can result in multiple subscriptions, billing systems, customer support channels, and administrative overhead. UMVA, a technology platform operating from San Francisco, California, and Kigali, Rwanda, says it is addressing that challenge by consolidating a broad range of business services into a single platform. Consolidating Digital Business Services The…